disappointing

I am so disappointed and unhappy , rather disgusted about the fact that I've been referring person after person to buy this product, because I was so happy with it as it helped me to quit smoking completely and I truly loved this product (Cue).

However over the past 2 weeks I've had more than 3 faulty pods where the pod is still full of liquid, but it has a burnt taste, I've contacted you and you told me the pod may be faulty, I was understanding and bought a new pod again only to find the same. I thought something else may be wrong, however I confirmed that my device is still in good order as to I bought another new pod and it worked perfectly fine, after that pod I bought another one and once again the pod was faulty, and so this process just repeats itself. One faulty pod to the next. As I reached my wits end I referred back to the manual which said if the device is charged for to long, it may also cause burnt taste, however this also was not the problem.

I am incredibly disgusted about the fact that I'm paying for this pods and I expect your product(the pods) to be working