Collecting 4 times on my account

Where do I start. I bought these devices in Sep 2014 and after the first inital six month delay in collection<br> I receive this nice little mail regarding collecting on my account end of Jan 2015.<br> <br> All fair I ensured the money is available etc. But now it just turn into a circus at the moment. TWISP and its third party is collecting on my account as they feel.<br> <br> I followed up with the TWISP itself explaining the incorrect collection and everything and still today they collected for the 4th time on my account. All the employees say they are following up. Following up my ass the employees just want to sit and pull salaries that all. No customer services whatsoever. Employees sounds aggravated every time you phone to follow up.<br> <br> Ref : #4775<br> <br> I need my the money that you collection 3 times after the initial collection to be refunded by end of business day.<br> <br> I don't care if you have to make a manual payment from TWISP bank accounts for this.