AW
Andrew W
1 reviews | Active since Jan 2015
04 Feb 2015, 08:32
Coils
Myself and my wife have been 'twisping' for 8 months but since December our coils only seem to last about 2 weeks.....these are not cheap R40. Has the supplier changed , quality dropped or is this a way of selling more to compete with so called Chinese brands. The entire head of these vapes only cost R40.<br> A few vapers I know have changed brands and seem to get better value is longer life.
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Twisp The Smoking Alternative's replyOfficial
04 Feb 2015, 09:33Hello 117esso,
Hi Andrew,
Sorry to hear about your experience with the coils. Coils last anywhere between 2-8 weeks or more depending on usage.
The coils are a consumable product and are unfortunately not covered under our warranty. We do however replace dead on arrival coils.
In order to assure that you coils last longer, you need to make sure your tank is not used to empty, and that the coil is wet during use by tilting the device.
Please note that our coils are developed to work specifically with our Twisp Liquids. Other flavours will deteriorate the coils faster.
For any other queries, please email us at *** and we will gladly assist.
Kindest Regards,
Twisp
Hi Andrew,
Sorry to hear about your experience with the coils. Coils last anywhere between 2-8 weeks or more depending on usage.
The coils are a consumable product and are unfortunately not covered under our warranty. We do however replace dead on arrival coils.
In order to assure that you coils last longer, you need to make sure your tank is not used to empty, and that the coil is wet during use by tilting the device.
Please note that our coils are developed to work specifically with our Twisp Liquids. Other flavours will deteriorate the coils faster.
For any other queries, please email us at *** and we will gladly assist.
Kindest Regards,
Twisp
Twisp The Smoking Alternative's reply04 Feb 2015, 09:33
Official
Hello 117esso,
Hi Andrew,
Sorry to hear about your experience with the coils. Coils last anywhere between 2-8 weeks or more depending on usage.
The coils are a consumable product and are unfortunately not covered under our warranty. We do however replace dead on arrival coils.
In order to assure that you coils last longer, you need to make sure your tank is not used to empty, and that the coil is wet during use by tilting the device.
Please note that our coils are developed to work specifically with our Twisp Liquids. Other flavours will deteriorate the coils faster.
For any other queries, please email us at *** and we will gladly assist.
Kindest Regards,
Twisp
Hi Andrew,
Sorry to hear about your experience with the coils. Coils last anywhere between 2-8 weeks or more depending on usage.
The coils are a consumable product and are unfortunately not covered under our warranty. We do however replace dead on arrival coils.
In order to assure that you coils last longer, you need to make sure your tank is not used to empty, and that the coil is wet during use by tilting the device.
Please note that our coils are developed to work specifically with our Twisp Liquids. Other flavours will deteriorate the coils faster.
For any other queries, please email us at *** and we will gladly assist.
Kindest Regards,
Twisp