1 reviews | Active since Jun 2015
coil only lasting a few days
IT IS WITH GREAT DISAPPOINTMENT THAT I HAVE TO WRITE THIS. IN THE LAST MONTH OR SO I HAVE USED 6 COILS AND ON MY 7TH AT THIS MOMENT. MY COILS HAVE NOT BEEN LASTING MORE THAN A FEW DAYS BEFORE GIVING OFF A BURNING TASTE ALMOST LIKE PLASTIC. IT IS UNAFFORDABLE FOR ME TO BE USING TWISP AT THIS RATE. I HAVE BEEN A LOYAL CUSTOMER OF TWISP FOR MORE THAN A YEAR AND NEVER HAD THIS PROBLEM PREVIOUSLY AS EACH OF MY COILS WOULD LAST 4-5WEEKS. WHEN I CALLED TWISP CUSTOMER CARE THIS MORNING I COULDNT BELIEVE WHAT I HEARD THAT THE COILS ARE CONSUMABLE AND CAN NOT BE REPLACED. REALLY NOW IS THIS MY PROBLEM THAT THE COILS HAVE A MANAFACTURING DEFECT AS THE GUY TOLD ME EACH COIL SHOULD LAST AROUND 60000 ACTIVATIONS AND MINE HAS BEEN NOT??? UNDER THE CONSUMER PROTECTION ACT I AM PROTECTED WITH THIS MATTER. I HAVE THE COILS ON HAND TO EVEN BE TESTED!!! VERY VERY DISAPPOINTING.WITH READING OTHER PEOPLES COMPLAINTS ABOUT COILS FROM TWISP ON HELLOPETER I AM NOT THE ONLY ONE WITH THIS PROBLEM!!! IF I AM NOT HAPPY WITH THE RESPONSE FROM TWISP I WOULD BE TAKING THIS MATTER FURTHER.<br> <br> JITESH
Hi Jitesh,
Thanks for sharing your experience with the coils.
We will relay your message to our Customer Support Department and get back to you as soon as possible.
Your reference number is #0705
Kindest Regards,
The Twisp Team
Hi Jitesh,
Thanks for sharing your experience with the coils.
We will relay your message to our Customer Support Department and get back to you as soon as possible.
Your reference number is #0705
Kindest Regards,
The Twisp Team
