UM
Ursula M

1 reviews | Active since Nov 2010

02 Jun 2015, 15:43

Coil not working properly

A month or 2 ago I complaint about the same problem. The coils that I am purchasing only lasts me 4-5 days. I'm spending more on coils than on liquid. When I complaint I was sent a pack of 5 coils and were advised that these are the new coils and will last longer. I think you have sent me old stock as it is only lasting 5 days maximum, This is ridiculous to purchase a coil every 5 days.

0
Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply02 Jun 2015, 16:22
Official
Hello mattheeu,

Hi Ursula,

Sorry to hear that the new coils are only lasting a few days.

We will relay your message to one of our Customer Support agents will get in touch with you to discuss this further.

Your reference number is #0699

Kindest Regards,
The Twisp Team