RR
Robert R

1 reviews | Active since Nov 2011

04 Nov 2015, 15:49

CLEARO Model - DISCONTINUE.... SO GO BUY A NEW MOD

I was told by the Sales lady at the Tygervalley branch in NO certain terms that the TWISP CLEARO model will soon be discontinued and that I would \HAVE'' to buy a newer model.<br> I have emailed the Head Office and received a phone call from a consultant who during the conversation COULD NOT reassure me that SPARES etc would still be available. (He kept telling me that spares are avialable for the NEXT month) I need to know that if my CLEARO lasts me for another two years that the Spares will still be available..... and he would NOT commit to this.<br> <br> SO

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply04 Nov 2015, 16:02
Official
Hello rkrudolph,

Hi Robert

We are aware that you spoke to one of agents earlier today, and it was explained to you, that even though the Clearo device is being discontinued, the parts will be made available at our stores.

In no way is anyone forced to make a purchase of a new device if they are currently using the Clearo. We have many customers who love their Clearo and continue to use them.