NG
Natalie G

1 reviews | Active since Oct 2010

07 Nov 2015, 22:54

Clearo Device discontinued a month after purchase

Ok so on the 2nd of October I bought my device at one of your outlets and on Thursday when I went in to get new refills and coils, I also wanted to buy a spare battery the owner informed me that the device has been discontinued!! And already they struggling to get spares so I will have to look at buying another device. I'm livid... threw my money down the toilet with this product. Why when your new devices were launched wasn't a notice put on your website and at the stores that the clearo will be discontinued. I would personally have looked at the Edge if I had known. Neediness to say if you expect me to change devices yes I will and I will also change my supplier to Skyblue Vaping and I WILL be telling everyone about this poor sales tactic of just getting rid of old stock.

0
Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply10 Nov 2015, 08:45
Official
Hello Truthhurts,

Hi Natalie

Thank you for contacting us.

We have discontinued the Clearo, but we in no way have discontinued the parts to the device. We will continue to have these available at all our stores.

Further to this though we would like to contact you to get some more information regarding your experience and area you were in when this happened to you.