SF
Stefan F
1 reviews | Active since Jul 2014
10 Jan 2019, 15:10
Burnt taste on new pod
I bought 6 pods yesterday,brand new Nut Brittle had n few puffs and now it taste like a full on burnt flavour not delicious Nut Brittle at all.The pod is almost full still and the thing is can’t take it back as I have disposed of the purchase slip and Carnival Mall staff are so rude for me to take it to them for replace nevermind they have never got stock.I bought it at East Rand Mall but it taste horrible!Can you not trace the purchase on my cell number as I have a twisp account and the store also picked me up on that!I have taken it out gave it a little tap on flat surface but no luck!
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Replies (1)Twisp The Smoking Alternative's replyOfficial
11 Jan 2019, 11:55Good Morning Stefan,
Thank you for taking the time to reach out to us!
We have received your complaint via our support email. One of our agents has assisted you via there.
If you have any further questions or queries, please don't hesitate to reach out to us.
Kind Regards
Twisp Team
Thank you for taking the time to reach out to us!
We have received your complaint via our support email. One of our agents has assisted you via there.
If you have any further questions or queries, please don't hesitate to reach out to us.
Kind Regards
Twisp Team
Twisp The Smoking Alternative's reply11 Jan 2019, 11:55
Official
Good Morning Stefan,
Thank you for taking the time to reach out to us!
We have received your complaint via our support email. One of our agents has assisted you via there.
If you have any further questions or queries, please don't hesitate to reach out to us.
Kind Regards
Twisp Team
Thank you for taking the time to reach out to us!
We have received your complaint via our support email. One of our agents has assisted you via there.
If you have any further questions or queries, please don't hesitate to reach out to us.
Kind Regards
Twisp Team
