1 reviews | Active since May 2013
BURNING
I BOUGHT A TWISP EDGE ON 08/6/2015 IT WORKED THE FIST DAY,THEN THE TWISP STARTED LEAKING. I TOOK IT BACK,THEY SAID ITS SOME PART OF THE COIL THATS MISSING,I CAN UNDERSTAND THAT,PAID ANOTHER 155 FOR THE COIL AND THE OTHER PART. IT WORKED AGAIN,THE TODAY IT GAVE OF THIS BURNING TASTE IN MY MOUTH LIKE PLASTIC BURNING,PHONED HEAD OFFICE,SPOKE TO TIM WITCH TRASFERD ME TO ANOTHER LADY WITCH WAS REALLY RUDE. I THEN WENT BACK TO THE BRANCH,WITCH INSTALLED A NEW COIL AND ITS STILL DOING THIS AFTER ALL THE MONEY SPEND,AND AFTER EVERYTHING. I AM REALLY NOT HAPPY,I WAS WILLING TO PAY THE DIFFRENCE FOR A NEW ONE,WITCH THEY DID NOT WANT TO DO. I PAID 1800 FOR A FAULTY TWISP AND NO I LOOSE THE MONEY AND THE DEVICE IS NOT WORKING. THE LADY ADVISED ME THAT THE COIL CAN LAST ANYTHING FROM TWO HOURS TO 6 WEEKS. *******. I AM IN SALES AND I AM STUDYING LAW. AND THERE IS A LAW THAT PROTECTS THE CONSUMER AGAINST THIS. BUT BEWARE OF TWISP.<br> <br> CAPE GATE BRANCH THE STAFF IS VERY FRIENDLY AND HELPFULL. ITS HEADOFFICE THATS A PROBLEM.<br> <br>
Hi Ruan,
Thanks for getting in touch.
We will relay your message to our Customer Support Team who will contact you to discuss this matter further.
Kindest Regards,
The Twisp Team
Best regards,
Hi Ruan,
Thanks for getting in touch.
We will relay your message to our Customer Support Team who will contact you to discuss this matter further.
Kindest Regards,
The Twisp Team
Best regards,
