Bad service

Twisp Cue Pods are constantly out of stock of their most popular pod which is Rebel. The pods are more often than not faulty in that they run out in a matter of hours. Their immediate response is that they are waiting for stock, the supplier did not send them a full order - if they even answer their phone or respond to emails. I had to return 17 out of 27 pods for being faulty. Now the new stock has increased in price, but the lack of quality is still the same!