Bad Service

<p>I purchased 2 Twisp Edge devices Friday, 25 November 2016 (part of Black Friday Special- buy one get one free). Both devices are faulty. When twisping the liquid is dispensed into your mouth. I have been using Twips for 18 months now and have had various attempts in trying to remedy the situation but have failed and went to the Tygervally counter on Thursday, 1 December. After an hour the situation was still not sorted (the same thing was happening to the devices); hence 2 managers were called and I was asked to come up with a solution. I then left the store, left both devices and my contact details and asked for the Manager to contact me as I am not happy with this service. I never got a call; I called the counter on Friday, 2 December at 13h30 only to be told that there is nothing wrong with the devices. I told the staff member that this in unacceptable and that I want to speak to the manager as per my request when I left the devices. I have still not heard from the manager and I am still without a device.</p>