Bad Quality Products

Hi Twisp<br> <br> I come to Hello Peter because I couldn't find contact details on your website.<br> <br> I'm writing to express my dissatisfaction with the Twisp Edge I purchased about 3 months ago.<br> <br> I am a Twisp customer since the automatic battery. I always pay attention to guidelines and the right way to maintain my device.<br> <br> The device leaks fluid, all seals are there and the device is cleaned thoroughly when refilling (the coil is relatively new). The device actually shifts/bends and I bought it this way. I was also advised by the Twisp agent that using the Twisp on 5 damages the device. So it has the function but we're not supposed to use it?<br> <br> There is a gap on the device between the top part and the battery - when compared to other devices the gap isn't that big on other devices.<br> <br> Worst of all is that there is a guarantee but the agent says she cant assist with a new device for me. So basically I had to pay the full price for this Edge with no actual guarantee? <br> <br> I've gone back to the Clearo. Which was actual value for money. Lower cost and better quality.<br> <br> Please don't send me back to the Twisp Store, I've already been there and did not get the assistance I wanted.<br> <br> Regards<br> Zaakir Laws