Bad Product

Whom it may concern,<br> <br> First of all ive been ordering my liquids online for over a year as I stay in the Transkei where there isn't a Twisp outlet , and the last 3 times all my liquids has leaked into the box where the top little piece was broken off. What is the point in ordering liquids online when you don't receive them full and in good condition.<br> Secondly I bought an Edge black starter pack on the 4th of July at a Twisp kiosk in Bloemfontein as the salesman promised us it's the best new product on the market. I used it for 2 days and it stopped working completely , no vapour or coil that burns. Then I changed the spare coil you get with starter pack and still no change. I then ordered new coils online as I assumed the coils are faulty. Then I changed the coil yet again and it worked BUT hot oil kept spitting through the mouth piece and the battery gets so hot that I cant hold it in my hand. I then emailed Twisp direct complaining about the product and was advised to take it to the nearest kiosk. As mentioned above im nowhere near a Twisp shop or kiosk and cant afford to go back and forth .My boyfriend then phoned and spoke to a consultant that would then phone back.Never did