AB
Adriaan B
1 reviews | Active since Mar 2009
17 Aug 2017, 16:01
Bad product!
I have had my Twisp Aero for less than a year. I hardly ever use it. The thing just stopped working and I thought it was the coil. I went to Twisp to get a new coil only to find out that my battery is faulty. Apparently it cannot be repaired and the warranty is only 6 months. R1000 down the drain. If you want an electric cigarette rather go for one of the other brands!!!
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Replies (3)0
Replies (3)
Twisp The Smoking Alternative's replyOfficial
17 Aug 2017, 16:27Hi Jaunb
Thank you for reaching out to us. We would like to get an agent to contact you as soon as possible.
Twisp The Smoking Alternative's reply17 Aug 2017, 16:27
Official
Hi Jaunb
Thank you for reaching out to us. We would like to get an agent to contact you as soon as possible.
AB
Adriaan B's updateReviewer Update
23 Aug 2017, 12:26I still have not had a call from your agent.
This seems to be a standard response to all complaints and then you do nothing to resolve it!!! Perhaps consumer complaints will get your attention.
AB
Adriaan B's update23 Aug 2017, 12:26
Reviewer Update
I still have not had a call from your agent.
This seems to be a standard response to all complaints and then you do nothing to resolve it!!! Perhaps consumer complaints will get your attention.
AB
Adriaan B's updateReviewer Update
25 Aug 2017, 11:20Thank you to Esan who assisted with my query. My Twisp is working again..!
AB
Adriaan B's update25 Aug 2017, 11:20
Reviewer Update
Thank you to Esan who assisted with my query. My Twisp is working again..!