Bad and Costly Experience - Twisp e-cigarettes

I have been smoking the Twisp Edge since January 2016 and in this period have had to purchase several batteries due to malfunction or a lack of charging properly. Unfortunately these problems always occurred after the six month warranty period. To try and resolve complaints at the Twisp Kiosk is a waste of time, as the attendants working at the Kiosks in most cases blames the client for the problem, such as you have dropped the cigarette. Often the Regional Manager is not available, and one has to contact the Regional office in Cape Town for assistance in solving the problem. I once again have a problem with my battery and wanted to purchase a replacement, to be told that the Edge range has been discontinued due to new technology. I have been offered R200.00 on my cigarette if I purchase one of their new products at a cost of R1200.00. I received no notification in respect of the discontinuation of the Edge Range.

If their products are only going to be available for a short period of time, how long will the new ranges be available for.

It is my opinion that several products on display at their Kiosks will be discontinued within the next couple of months - so be careful what you purchase.