Antiquated customer service. Stuck in the 80s

I spent R3 500 on twisp ecigs in 2 days, loved the concept and taste, recommended to friends. Halt. No more.<br> <br> Having lots of problems. I'm sure they could be sorted out quite easily, BUT ... hello 2016 Twisp where are you?<br> <br> They have a funky looking website, where you get absolutely no personal assistance. No online assistance, no email, not even a phone number. You simply cant contact them. Although they TAKE your details and your money. They give zilch. In the days of internet connectivity, you have to get in your car and drive to a shopping centre that has a kiosk, where you wait for ages because they're understaffed.<br> <br> In the days of internet connectivity, Twisp still seems to run on paraffin. It is totally pathetic and somehow one feels they only want to take advantage and take your money, as much as possible.<br> <br> Oh, and btw, not even one little bottle of liquid was offered after buying R3 500 worth of goods. A small gesture, would have been nice. A helpful website, even nicer. But feel free to buy as much as you want from their website!