Twinsaver Group

Twinsaver Group, their call center staff member and manageress are either just lazy or just over worked! I have bought two packs of 48x 1x 500 toilet rolls from Makro twice and on both occasions was surprised by the terrible quality. The paper had a stench and was already falling to shreds. I did bring it to Twinsavers attention they did eventually send reimbur*****t vouchers but not for use at Makro!? (Whom are the only ones that stock packs of 48) After my difficult ordeal trying to use the 1st vouchers , I did refuse vouchers for my second complaint and requested to speak to the manager ,so I did explain! And I recieved my delivery of reimbur*****t today but I'm shocked because its completely different to what quality is available at Makro (individually wrapped and different quality and no stench) I was told I'd be reimbursed for 2packs of 48 but only 1x48 was delivered ! And they keep getting my name ,title and gender wrong even after I corrected them! So we are being ****med somewhere along the line! Paying Twinsaver prices for **** quality!