JA
Julian A
1 reviews | Active since Jan 2019
26 Apr 2023, 17:58
Twf no service
Phoned this company on 3 separate occasions in order to get information iro an advertised package tour on all 3 accasions was transferred to no one by person answering phone as phone rang repeatedly and then went dead so service not so much bad but not existent
Helpful (0)
Replies (2)0
Replies (2)
TWF Travel's replyOfficial
28 Apr 2023, 08:59Good morning, Julian,
It is with regret that we have become aware of your frustrations and challenges to get through to a consultant to assist you get to more information on the packages advertised. I have logged your complaint received to our TWF Customer Care as well and will immediately follow up and give you feedback on what transpired.
I sincerely apologize for all the inconvenience you had to endure.
Respectfully yours
Customer Care
It is with regret that we have become aware of your frustrations and challenges to get through to a consultant to assist you get to more information on the packages advertised. I have logged your complaint received to our TWF Customer Care as well and will immediately follow up and give you feedback on what transpired.
I sincerely apologize for all the inconvenience you had to endure.
Respectfully yours
Customer Care
TWF Travel's reply28 Apr 2023, 08:59
Official
Good morning, Julian,
It is with regret that we have become aware of your frustrations and challenges to get through to a consultant to assist you get to more information on the packages advertised. I have logged your complaint received to our TWF Customer Care as well and will immediately follow up and give you feedback on what transpired.
I sincerely apologize for all the inconvenience you had to endure.
Respectfully yours
Customer Care
It is with regret that we have become aware of your frustrations and challenges to get through to a consultant to assist you get to more information on the packages advertised. I have logged your complaint received to our TWF Customer Care as well and will immediately follow up and give you feedback on what transpired.
I sincerely apologize for all the inconvenience you had to endure.
Respectfully yours
Customer Care
TWF Travel's replyOfficial
28 Apr 2023, 09:52Good morning, Julian,
Our Operations Manager, Pieter Pieterse tried to contact you this morning, however your cell phone immediately goes to voice message. Pieter will keep on trying to get hold of you, or if you call, please request to speak to Pieter Pieterse. His email is [email protected].
I will keep you posted of any further developments.
Respectfully yours,
Santie
Our Operations Manager, Pieter Pieterse tried to contact you this morning, however your cell phone immediately goes to voice message. Pieter will keep on trying to get hold of you, or if you call, please request to speak to Pieter Pieterse. His email is [email protected].
I will keep you posted of any further developments.
Respectfully yours,
Santie
TWF Travel's reply28 Apr 2023, 09:52
Official
Good morning, Julian,
Our Operations Manager, Pieter Pieterse tried to contact you this morning, however your cell phone immediately goes to voice message. Pieter will keep on trying to get hold of you, or if you call, please request to speak to Pieter Pieterse. His email is [email protected].
I will keep you posted of any further developments.
Respectfully yours,
Santie
Our Operations Manager, Pieter Pieterse tried to contact you this morning, however your cell phone immediately goes to voice message. Pieter will keep on trying to get hold of you, or if you call, please request to speak to Pieter Pieterse. His email is [email protected].
I will keep you posted of any further developments.
Respectfully yours,
Santie