1 reviews | Active since Dec 2015
TWF DON'T PAY THEIR ACCOUNTS WITH GUEST HOUSES
Travel with Flair made a booking with us 2 months ago for 3 guests for 8 nights Dinner Bed & Breakfast which comes to a total of quite a lot of money, and after I sent the invoice to the email given on their voucher for payment, nothing ever happend. I have sent this invoices to several people working at TWF, headoffice, accounts ect. and no one does a thing. I have called them several times to get to the guy in charge of accounts and after they told me send me the invoices to their other email adres, so that they can handle it and saying that it will be paid within the same day, still no payment. They still make bookings as if nothing is wrong and I cannot accept more bookings from them, if I haven't even been paid for the previous bookings. They are lairs and don't do what they say and DOESN'T PAY THEIR ACCOUNTS!!! They are really bad payers. You can call and email and talk to as many workers at TWF, no one does anything about your payments. Please be carefull when taking bookings from TWF.
Dear Lizelle,
After our telephonic conversation, and as a reminder of our supplier invoice payment process, please note that:
All invoices for payment must be send to our dedicated email address:
***
Please ensure that only ONE invoice is attached PER EMAIL in order for our system to process and to pick up the invoice correctly.
We trust this information regarding our processes will eliminate any future payment challenges.
Regards,
Ignus
TWF Customer Care
Dear Lizelle,
After our telephonic conversation, and as a reminder of our supplier invoice payment process, please note that:
All invoices for payment must be send to our dedicated email address:
***
Please ensure that only ONE invoice is attached PER EMAIL in order for our system to process and to pick up the invoice correctly.
We trust this information regarding our processes will eliminate any future payment challenges.
Regards,
Ignus
TWF Customer Care
