GB
Gabriel B

1 reviews | Active since Feb 2020

14 Dec 2020, 12:31

Stay far away

If you are a supplier/Guesthouse owner steer clear of this agency. You will wait for months to get paid. You will also need to be on the phone with them for months before someone tells you what is going on. The newest excuse is that the client haven't paid yet so they can't pay the supplier. Worst travel agency in South Africa!

0
Replies (1)
TWF Travel
TWF Travel's reply18 Dec 2020, 08:35
Official
 Good day Gabriel
 
 I acknowledge receipt of your complaint and sincerely apologise for the inconvenience caused.
 
 I emailed complaint to  TWF customer care.  Please forward your property details and email address. Once investigation completed I will respond directly to you.
 
 Regards
 Santie