CA
Candice A

1 reviews | Active since Nov 2009

22 May 2017, 13:51

Small businesses beware - Waiting payment since January

<p>We are a small family run guest house in Parys, Free State. In January we hosted a Professor from the University of Pretoria and accepted a voucher from Travel With Flair (TWF). Firstly, we were unaware that the payment was going to be a voucher and no one from TWF even reached out to us to confirm/make an arrangement.</p> <p> </p> <p>It has now been over 120 days and numerous emails to TWF to Sunet and Tshwarelo with invoices, vouchers etc. No one has bothered to get back to us, nevermind remit payment. I am also aware of other guest houses in Parys who are owed a lot of money too! </p> <p> </p> <p>I will never accept another TWF voucher at our guest house and are flagging this issue at the next Parys Business Forum. </p>

0
Replies (2)
CA
Candice A's update31 May 2017, 21:18
Reviewer Update

Still zero response from TWF. DISGUSTING

TWF Travel
TWF Travel's reply01 Jun 2017, 12:38
Official

Good Day Candice

Thank you for bringing this to our attention. We will be in contact with you today with feedback on this issue. We at TWF value our relationships with our suppliers and therefore we will work to resolve this issue to your satisfaction.