DM
Debra M

1 reviews | Active since May 2016

26 Nov 2018, 09:27

Pathetic delayed service

I sent a travel application as well as follow up emails to Anelise Msizi a week ago to do my travel booking, it was not done and i get feedback a week later telling me some information is not on the form. The service Ive received from TWF has been consistently poor, delayed and ***********. The only good thing I'm truly happy about is that they will no longer be my companies service provider next year.

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Replies (1)
TWF Travel
TWF Travel's reply03 Dec 2018, 08:34
Official
 Hello  Debra.

It is with regret that we learn of the frustration and inconvenience you have experienced while travelling; as well as the difficulty in finalising your request. We have sent the complaint through to our internal systems.

Kind Regards