NON PAYMENT & RUDE STAFF

We supp**** a service to Travel with Flair to book one of their clients. After following up on the outstanding payment , we were notified that the voucher issued was to the wrong establishment and we have to wait for them to issue a new voucher for payment. After following up again the payments department & team leaders informed us we have to wait another 30 days for our payment. It is ********* to let a supplier wait that long for a payment when a service was provided to them. We have to wait now for the guests company to pay Travel with flair before TWF pays us. We have had no help from management or team leaders even if the fault was on their side. We are very upset with their behavior towards us & we have been working with them for years and now only to have problems with them. This is unacceptable for us at Kumkani Country Lodge.