AO
Annatjie O
1 reviews | Active since Nov 2016
09 Aug 2022, 15:56
NO STARS FOR TWF
We reviewed the bad payment of TWF two weeks ago and it helped us in the way that people who were responsible for payment, made contact with us immediately , minutes after the review, However, payment is not yet done since 28 April 2022 and a voucher for Rudzani was not even received up to date. At this stage they don't deserve a single star.
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TWF Travel's replyOfficial
10 Aug 2022, 09:17Good morning Annatjie,
I hereby acknowledge your second review and with reference to our previous response, these were walk-in clients, and no confirmation or vouchers were issued as no purchase order was received from DMRE. Due to no Order from DMRE for these travellers, TWF is unable to make payment nor can we be held liable for any payment.
TWF will only be able to assist with the payment once a purchase order was received from DMRE.
Kind regards
I hereby acknowledge your second review and with reference to our previous response, these were walk-in clients, and no confirmation or vouchers were issued as no purchase order was received from DMRE. Due to no Order from DMRE for these travellers, TWF is unable to make payment nor can we be held liable for any payment.
TWF will only be able to assist with the payment once a purchase order was received from DMRE.
Kind regards
TWF Travel's reply10 Aug 2022, 09:17
Official
Good morning Annatjie,
I hereby acknowledge your second review and with reference to our previous response, these were walk-in clients, and no confirmation or vouchers were issued as no purchase order was received from DMRE. Due to no Order from DMRE for these travellers, TWF is unable to make payment nor can we be held liable for any payment.
TWF will only be able to assist with the payment once a purchase order was received from DMRE.
Kind regards
I hereby acknowledge your second review and with reference to our previous response, these were walk-in clients, and no confirmation or vouchers were issued as no purchase order was received from DMRE. Due to no Order from DMRE for these travellers, TWF is unable to make payment nor can we be held liable for any payment.
TWF will only be able to assist with the payment once a purchase order was received from DMRE.
Kind regards