SM
Sihle M

1 reviews | Active since Sept 2012

20 Feb 2017, 11:48

Incompetency level at best

<p>I placed an order on the 9th Feb 2017 and it was allocated to THOMPO MUKOSI for co-ordination,nothing was done up until the 14th Feb after several communications. The issue was taken up to his manager DEWALD but still not up to scratch. I had to use the vehicle I did not request and promised that I will get the vehicle in Lephalele,when I got there no reservation done. Operations that were suppose to be performed were highly compromised because of such incompitent indivually who did not show any sign of caring.In actually fact this is not the first time I have receive this kind of service from this company.</p>

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Replies (1)
TWF Travel
TWF Travel's reply21 Feb 2017, 11:10
Official

Good Day Mr Mazibusa

We apologise for the inconvenience you experienced. As we always strive to exceed our clients expectation's. I will investigate and get back to you.

Kind regards

David Leak/ TWF Customer Care