JDLH
Jozua De La Harpe
1 reviews | Active since Jul 2025
20 Feb 2026, 06:30
Forever late payments. TWF disrespect service providers.
I have been working with TWF as service provider in the hospitality industry for many years. Forever it has been a struggle to get paid on time. The agreement is 30 days. TWF however extend this to 90 days plus. You will seldom be paid more than 30% of outstanding money's.. I see Christiaan's name being mentioned in other reviews. Christiaan has not once answered any of my E mails. TWF is again late, more than 60 days of statement, on my payment. Promises of payment does not materialize. Emails are not rep**** to... It seems as if staff are encouraged to perform payment as late as possible. I would appreciate a value statement from TWF.
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Replies (1)TWF Travel's replyOfficial
20 Feb 2026, 08:29 Good morning, Jozua,
Thank you for your email.
Travel with Flair (TWF) acknowledges receipt of your concern as outlined below. Your complaint has been formally logged with our Customer Care team for investigation.
Our team is currently reviewing the matter to determine the cause of the delay in payment. We understand the importance of timely settlement and are treating this with the necessary urgency.
We will revert with detailed feedback as soon as the investigation has been concluded.
Kind regards,
Customer Care Team
TWF Travel's reply20 Feb 2026, 08:29
Official
Good morning, Jozua,
Thank you for your email.
Travel with Flair (TWF) acknowledges receipt of your concern as outlined below. Your complaint has been formally logged with our Customer Care team for investigation.
Our team is currently reviewing the matter to determine the cause of the delay in payment. We understand the importance of timely settlement and are treating this with the necessary urgency.
We will revert with detailed feedback as soon as the investigation has been concluded.
Kind regards,
Customer Care Team
