1 reviews | Active since Feb 2009
B&Bs beware, this travel agent doesnt pay without a fight
<p>It took over a month to be paid for a booking and then they took commission, after I clearly told the agent that the rate didnt not include commission. Ever since then Leonard has ignored me, about the outstanding amount. Every booking is a fight, they just HATE paying their service providers. We should all stand together and refuse to accept TWF vouchers. We did this with another agent and they ended up not being able to find accommodation for their clients in Pietermaritzburg.</p> <p> </p> <p>It is clear to me that non-payment for services is a policy, as I have NEVER yet been paid without a fight.</p> <p> </p> <p> </p>
Good Day
Thank you for bringing these challenges you experienced to our attention. Could you please send the details of your challenges to ***, so that we can assist and establish what the issues were.
TWF Customer Care
Good Day
Thank you for bringing these challenges you experienced to our attention. Could you please send the details of your challenges to ***, so that we can assist and establish what the issues were.
TWF Customer Care
This matter was dealt with by twf customer care, but it is a pity that it has to come to this and that there is no customer care contact details that I could find on their website. Thanks hello peter for sorting this out for us!
This matter was dealt with by twf customer care, but it is a pity that it has to come to this and that there is no customer care contact details that I could find on their website. Thanks hello peter for sorting this out for us!