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1 reviews | Active since Feb 2009

23 Mar 2017, 15:10

B&Bs beware, this travel agent doesnt pay without a fight

<p>It took over a month to be paid for a booking and then they took commission, after I clearly told the agent that the rate didnt not include commission. Ever since then Leonard has ignored me, about the outstanding amount. Every booking is a fight, they just HATE paying their service providers. We should all stand together and refuse to accept TWF vouchers. We did this with another agent and they ended up not being able to find accommodation for their clients in Pietermaritzburg.</p> <p> </p> <p>It is clear to me that non-payment for services is a policy, as I have NEVER yet been paid without a fight.</p> <p> </p> <p> </p>

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Replies (1)
TWF Travel
TWF Travel's reply23 Mar 2017, 15:54
Official

Good Day

Thank you for bringing these challenges you experienced to our attention. Could you please send the details of your challenges to ***, so that we can assist and establish what the issues were.

TWF Customer Care