Tweddy ear cleaning device is a ****!

This company is a ****. I’ve bought 3 ear cleaning devices more than a week ago. They did not send me a confirmation email. I’ve sent them 3 emails regarding my order, they are not replying. I’ve sent them a message on instagram, they are not replying. I’ve left a comment on their instagram page that it is a ****, they’ve just deleted my comment. They are ********.