WORST EXPERIENCE EVER!!!!!!!!!!!

<p>By far the worst service I have ever received in my life. Bought a washing machine through TV and Appliances Direct through their online services after finding them on price check. The payment went off my account immediately. It is now 2 weeks and 4 days after placing my order and still have not received my order. They never pick up their landline, so it is impossible to get hold of them and the online chat service is of no help as they just say the CEO sent an email regarding the delay which was false and are full of empty promises that they will get back to me and never do. They have no intension to sort out the inconvenience caused or to provide any kind of customer service. Requested a full refund of my money via email and still haven’t received any reply from their side. This company is a disgrace. I strongly advice anyone that wants to buy anything through TV and Appliances Direct to steer clear and not to do so as a bad experience is guaranteed. I will never in my life make use of their services again as words can't explain my frustration and anger.</p>