1 reviews | Active since Oct 2016
TV and Appliances Direct disappointment :(
Bought a TV on Black Friday in November 2017 but, TV and Appliances Direct delivered a TV that had been damaged. Attempted to contact the company once I realized that the TV was damaged.
It's been over a month of constant calling and no one gets back to me regarding my issue. Up to today, I still have received any feedback or at least speak to someone responsible in connection with my issue.
Hi there,
I can see that you have recently been contacted with regard to you query - unfortunately the terms of returns lapsed prior to you reporting the fault. The warranty with the unit is provided by the manufacturer of the item.
Free 14 Day Returns
If you're not 100% happy with your new appliance or TV, just let us know within 14 days of delivery and you can return it for free with a full refund. See our Ts & Cs for information on how to cancel. Your refund will be made within 14 days of collection, including the costs of delivery.
I trust that this clarifies matters.
Kind regards, The TVA Team
Hi there,
I can see that you have recently been contacted with regard to you query - unfortunately the terms of returns lapsed prior to you reporting the fault. The warranty with the unit is provided by the manufacturer of the item.
Free 14 Day Returns
If you're not 100% happy with your new appliance or TV, just let us know within 14 days of delivery and you can return it for free with a full refund. See our Ts & Cs for information on how to cancel. Your refund will be made within 14 days of collection, including the costs of delivery.
I trust that this clarifies matters.
Kind regards, The TVA Team