Took our order and our money, then nothing...

<p>We placed an order and paid in full for a costly appliance. Despite a delivery promise of 5 days, multiple unanswered telephone calls, incorrect contact numbers on their website, facebook promises to respond, 16 days later we still have no appliance. Their website states "The Company will dispatch your order within three to five business days of sending confirmation of your order if the item is in stock. The company will notify you if the item is not in stock and a delay will occur." That was not done.</p> <p>We have contacted the manufacturer as TV&Appliances Direct was on their published "preferred supplier" list. We await their response.</p> <p>If this sounds like something that has happened to you by this company, please contact ********** or ECR Consumer Watch on ********** We have reported and escalated this Breach of Contract.</p> <p> </p>