FD
Francois D

1 reviews | Active since Apr 2018

09 Apr 2018, 12:39

NO delivery - Requested Refund

Ordered a TV on the 27th of November 2017. Never received any response and were told the shipment was late. I have now requested a refund 5 months later. Will see what happens...

0
Replies (3)
TV and Appliances Direct
TV and Appliances Direct 's reply09 Apr 2018, 12:52
Official

Hi there,

Can you please provide us with your order number - can you also please confirm that you have cancelled your order as per the T&Cs below:

14.1 If you wish to cancel your order you must provide us with notice of cancellation in writing to *** prior to the order being dispatched. Your refund will be made within 14 days

Your refund will be processed and monies returned to you via our payment provider.

Kind regards, The TVA Team

FD
Francois D's update09 Apr 2018, 13:35
Reviewer Update
I have sent out 2 emails and will provide updates on here once received. ORDER #TVANDO-1499 Thank you,
FD
Francois D's update15 Oct 2018, 09:12
Reviewer Update
Good day, I am still waiting for my refund! it has been 8 months....? Kind regards