nL
nomathamsanqa L

1 reviews | Active since Jan 2018

24 Jan 2018, 17:42

No delivery

I've been waiting for my order(1441) for 2 months and haven't received it. When I enquired about it I was told by that the CEO was in a meeting to try to speed up the delays since then I have tried to get an update and unable to reach them via phone, email or their website. Terrible feedback and customer service has lead me to ask if this is a **** because it looks like it

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Replies (2)
TV and Appliances Direct
TV and Appliances Direct 's reply04 Feb 2018, 21:19
Official

Hi there,

On reviewing your review, on records show that your order was canceled and your monies refund as of the 31st January, we are very grateful for your patience.

We would be grateful if you can now update your review to confirm that we are not a **** / ********** business as your review suggests.

Many thanks, The TVA Team

nL
nomathamsanqa L's update10 Feb 2018, 14:15
Reviewer Update
Hi I received my appliance today so I am glad to rescind my previous review and say that apart from a long wait caused by backlog this is not a **** it's a real firm ,with friendly workers, and great merchandise.