AL
Amanda L

1 reviews | Active since Sept 2017

12 Jan 2018, 12:42

No deliver

Order placed for a kettle in December. No response and no delivery. No answer on telephone lines. I would not buy from them ever again.

0
Replies (1)
TV and Appliances Direct
TV and Appliances Direct 's reply18 Jan 2018, 13:14
Official

Hi there,

We apologies unreservedly for the delays that you experienced with your order.

These delays where due to unprecedented demand in December coupled with reduced customer service and logistics staff over the holiday period.

All orders are now either satisfied or monies refunded where clients preferred to cancel their order.

Should this not be the case in this instance then please contact use as ***. za and we will deal with your order as a matter of urgency.

Kind regards The TVA Team