DO NOT SUPPORT ---- TV AND APPLIANCE DIRECT!!! WHATEVER YOU DO!!!

STOP --- PLEASE --- BEFORE YOU PURCHASE ANYTHING!!! Ordered a fridge, Order # 1756 on 2 April 2018.

Without threats - posting a review on Hello Peter is the ONLY method of receiving a response from TV AND APPLIANCE DIRECT and thus, I am posting again...

It has been 24 hours since my concern was communicated that I would like to know the status of my order and delivery. TV AND APPLIANCE DIRECT ADVERTISE A 5 DAY DELIVERY ANYWHERE IN SA AS WELL AS UPDATES ON ONES ORDERS - NONE OF THESE SERVICE LEVEL AGREEMENTS ARE KEPT. I have relentlessly called TV AND APPLIANCE DIRECT + LEFT MESSAGES for someone to call me back. Out of frustration, a representative from THETHA CONNECT, (who confirmed to be the answering company of TV AND APPLIANCE DIRECT), managed to get Brendon on the line for me... Brendon promised feedback on my order status by 14:00. Well LOW & BEHOLD, the time has come and passed...

These '*******' are using legitimate companies to Answer their phones, (THETHA CONNECT), and do credit card transactions, (through PAYFAST etc) - whilst having NO INFRASTRUCTURE in place to run a nationwide 'delivery of goods' service. Furthermore, they blatantly lie in their advertising of "delivery within 5 days anywhere in SA. When you speak to a person, be assured they will politely attempt to calm you down and LIE. Everything you see is a LIE!

Why are these people getting away with this and still in OPERATION?

Their Website is designed for "luring" consumers into payment via "online chat's and whatsapp messanger etc " and once payment is made, the consumer struggle begins...

STAY AWAY !!!