SK
Sisanda K
1 reviews | Active since Mar 2016
20 Oct 2020, 21:26
Refund Policy non existent
Booked and paid a tutor session and the communication with the selected tutor was not happening. I found an alternative tutoring service and when I tried to get a refund my money. They told me they can't refund :(.
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Replies (1)
Tutoroo's replyOfficial
30 May 2024, 14:28Hi Sisanda K,
Thank you for your feedback.
As per the TUTOROO's refund policy that was presented to you before you booked your lessons, we couldn't grant your request because other tutors can accommodate you.
Sincerely,
The TUTOROO Team
www.tutoroo.co
Thank you for your feedback.
As per the TUTOROO's refund policy that was presented to you before you booked your lessons, we couldn't grant your request because other tutors can accommodate you.
Sincerely,
The TUTOROO Team
www.tutoroo.co
Best regards,
Tutoroo's reply30 May 2024, 14:28
Official
Hi Sisanda K,
Thank you for your feedback.
As per the TUTOROO's refund policy that was presented to you before you booked your lessons, we couldn't grant your request because other tutors can accommodate you.
Sincerely,
The TUTOROO Team
www.tutoroo.co
Thank you for your feedback.
As per the TUTOROO's refund policy that was presented to you before you booked your lessons, we couldn't grant your request because other tutors can accommodate you.
Sincerely,
The TUTOROO Team
www.tutoroo.co
Best regards,