All a hoax with R300 free to play

All ******* there's alot of hidden clauses like min amount to deposit withdrawal amounts has to me more than R250 with app we don't have to be paid into our accounts it need to be R1000 min to withdraw and from our account min deposit is R100 any money won with deposit is not allowed to be withdrawn unless deposited after bonus is used up. Today I received an sms with 20 free spins money was still being taken even though it was free spins I got the bonus feature on the game and won R302 after feature was over the money disappeared when contacted support they said there is a malfunction and reloaded free spins on another game which only won R7.50 after debating with the support team to reevaluate the winnings it was pethetic services received and also after sending my details so that money can be with chances of winning in games went from 80% to 10%. When I told them about my review my account said not varified from being varified and also went blank I could not log on despite having money in my account. I think that raised red flags right away for me.