Turnberry Gap Cover
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Turnberry Gap Cover
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCP
Christina P
1 reviews | Active since Aug 2026
16 Aug 2026, 09:54
Turnberry is a definite NO
A gap cover means gap cover. I pay over R700.00 for one person. My sister pays R500.0@ for 2 members at her gap cover amd they pay every cent that the medical aid does not pay, im hospital Just hears that Turnberry won’t pay for my life saving physio I needed for my lungs
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Christina P
1 reviews | Active since Aug 2026
16 Aug 2026, 09:54
Turnberry is a definite NO
A gap cover means gap cover. I pay over R700.00 for one person. My sister pays R500.0@ for 2 members at her gap cover amd they pay every cent that the medical aid does not pay, im hospital Just hears that Turnberry won’t pay for my life saving physio I needed for my lungs
0
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Tanya L
1 reviews | Active since Mar 2018
18 Mar 2026, 20:24
GAP Cover Refusing Claims After Emergency Hospital Admission – Extremely Disappointing
GAP Cover Refusing Claims After Emergency Hospital Admission – Extremely Disappointing Complaint: I am extremely unhappy with the service and claim outcomes from my GAP cover provider. I was hospitalised due to severe iron deficiency and was admitted directly from the emergency room. The treating doctor confirmed that the iron deficiency had to be caused by internal blood loss and proceeded with the necessary medical investigation while I was admitted. A gastroscopy was performed in hospital. While the procedure showed severe inflammation and changes in the stomach lining, the exact cause of the blood loss could not be identified. I was then treated with an iron infusion during my hospital stay. Now, my GAP cover has declined the claims on the basis of a 12-month waiting period for scopes. While I understand that the scope itself may fall under a waiting period, what is completely unacceptable is that they have also declined: The anaesthetist shortfall Specialist visits during hospitalisation Treatment related to my condition (including the iron infusion) Their reasoning is that all of this is linked to the scope, which is unreasonable. I was admitted as an emergency case, and the treatment I received was medically necessary. To make matters worse, they also declined a previous claim for my daughter’s emergency admission, stating that it was not between 18:00 and 06:00 — despite the fact that she was admitted directly from the ER on the same day. This raises serious concerns: What is the purpose of GAP cover if emergency admissions and necessary in-hospital treatments are not covered? How can an admission from ER not qualify as an emergency based purely on the time of day? I am now left with significant out-of-pocket expenses during an already financially difficult time.This experience has been extremely frustrating and disappointing, and I expected far better support from a GAP cover provider in a genuine medical emergency.
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Tanya L
1 reviews | Active since Mar 2018
18 Mar 2026, 20:24
GAP Cover Refusing Claims After Emergency Hospital Admission – Extremely Disappointing
GAP Cover Refusing Claims After Emergency Hospital Admission – Extremely Disappointing Complaint: I am extremely unhappy with the service and claim outcomes from my GAP cover provider. I was hospitalised due to severe iron deficiency and was admitted directly from the emergency room. The treating doctor confirmed that the iron deficiency had to be caused by internal blood loss and proceeded with the necessary medical investigation while I was admitted. A gastroscopy was performed in hospital. While the procedure showed severe inflammation and changes in the stomach lining, the exact cause of the blood loss could not be identified. I was then treated with an iron infusion during my hospital stay. Now, my GAP cover has declined the claims on the basis of a 12-month waiting period for scopes. While I understand that the scope itself may fall under a waiting period, what is completely unacceptable is that they have also declined: The anaesthetist shortfall Specialist visits during hospitalisation Treatment related to my condition (including the iron infusion) Their reasoning is that all of this is linked to the scope, which is unreasonable. I was admitted as an emergency case, and the treatment I received was medically necessary. To make matters worse, they also declined a previous claim for my daughter’s emergency admission, stating that it was not between 18:00 and 06:00 — despite the fact that she was admitted directly from the ER on the same day. This raises serious concerns: What is the purpose of GAP cover if emergency admissions and necessary in-hospital treatments are not covered? How can an admission from ER not qualify as an emergency based purely on the time of day? I am now left with significant out-of-pocket expenses during an already financially difficult time.This experience has been extremely frustrating and disappointing, and I expected far better support from a GAP cover provider in a genuine medical emergency.
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