Turkish Airline did not honour my emergency exit seat upgrade , staff was very rude in this process. 2 weeks later , still no feedback

NO service from Turkish airlines . Still no feedback on my complaint where they cant tell my why they never processed my credit card transaction to upgrade on emergency exit seats

Turkish airlines - poor customer service and rude

I am extremely annoyed and dissatisfied with your airline and customer service . I booked and paid for emergency exit seats coming back from Istanbul flight Tk1476 . First problem was that I could not check in online from Kharkiv Ukraine. When I got on the plane , my seats were gone and I was stuck in the middle of the plane . When I asked for my seats the staff were very unhelpful and the chief of staff ground crew was extremely rude . I presented my credit card payment and later my tickets. All I was told by this rude idiot is that he cant see it on his system and I must decice3 to either fly or get off the plane in the **** small middle seat and take it up with Turkish Airlines for a refund !!! I hereby demand the following : 1. I am reimbursed in full 2. I formally want to lodge a complaint against the ground crew and air crew who did nothing to resolve the problem 3. I want o be compensated with 2 free business class tickets in future for my inconvenience