dW
darryl W
1 reviews | Active since Oct 2020
01 Dec 2021, 15:42
Turfmaster warranty be ware (george)
After 9 hours my turfmaster siezed up.
I was told i had a warranty i called the george agents that said they the agents so we dropped the machine there
then i got a R897.00 bill
and was told sorry they dont do warranties
Please be care full who you but from a warranty and this entire settup is wrong I am not happy
Helpful (0)
Replies (2)0
Replies (2)
Turfmaster (Pty.)Ltd.'s replyOfficial
02 Dec 2021, 11:08Good Morning Darryl It would have been better if you contacted Turfmaster first to refer you to a dealer in your area with who’m we would have arranged to assist you. Grassyer en Kettingsaag Sentrum CC are agents for some of Turfmaster’s products.If you feel they overcharged you please take it up with them directly. They are an independent company and we have no authority over them. Regards
Turfmaster (Pty.)Ltd.'s reply02 Dec 2021, 11:08
Official
Good Morning Darryl It would have been better if you contacted Turfmaster first to refer you to a dealer in your area with who’m we would have arranged to assist you. Grassyer en Kettingsaag Sentrum CC are agents for some of Turfmaster’s products.If you feel they overcharged you please take it up with them directly. They are an independent company and we have no authority over them. Regards
Turfmaster (Pty.)Ltd.'s replyOfficial
02 Dec 2021, 12:53Hallo Darryl W
We contacted Grassnyer en Kettingsaag Sentrum in George and he confirmed that the machine was brought to him for repair and it was not mentioned that it is for warranty. After his report, we did however decide that it is a warranty case and he kindly agreed to refund you the money for the repair.
Regards
We contacted Grassnyer en Kettingsaag Sentrum in George and he confirmed that the machine was brought to him for repair and it was not mentioned that it is for warranty. After his report, we did however decide that it is a warranty case and he kindly agreed to refund you the money for the repair.
Regards
Turfmaster (Pty.)Ltd.'s reply02 Dec 2021, 12:53
Official
Hallo Darryl W
We contacted Grassnyer en Kettingsaag Sentrum in George and he confirmed that the machine was brought to him for repair and it was not mentioned that it is for warranty. After his report, we did however decide that it is a warranty case and he kindly agreed to refund you the money for the repair.
Regards
We contacted Grassnyer en Kettingsaag Sentrum in George and he confirmed that the machine was brought to him for repair and it was not mentioned that it is for warranty. After his report, we did however decide that it is a warranty case and he kindly agreed to refund you the money for the repair.
Regards