BK
Blessingk K

1 reviews | Active since Mar 2013

03 Mar 2021, 10:26

Delivered a broken brushcutter

I had the worst experience with Turfmaster, I bought a brushcutter a Power Pro on Monday 8 February 2021 and upon delivery on Thursday 11 and testing the brushcutter it turns out it's leaking petrol. I sent an email to get approval and the on sales flatly ignored my email and I had to call to try and arrange that the brushcutter be returned. I spoke to Christu and nothing happened. I had to drive to Nigel to hand in the brushcutter after a week of waiting for them to send a courier to collect the faulty brushcutter. I returned the brush cutter on 19 February 2021 and still today I am waiting. It close to a month now I have been waiting and I use the brushcutter for business. The online sales person Christu does not help and I doubt he understands his job at all.

Be careful if you are going to buy online with Turfmaster, once they take your money you are done for. Think twice before you deal with them. I have lost R2,200 just like that in these tough times of Covid-19

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Replies (1)
Turfmaster (Pty.)Ltd.
Turfmaster (Pty.)Ltd.'s reply03 Mar 2021, 11:13
Official
Hallo again Blessing. Like we discussed on the phone a couple of times already there was nothing wrong with your brush cutter but the workshop did check and service it anyway.