kk
kobus.rudko kobus.rudko
1 reviews | Active since Sept 2016
15 Feb 2022, 14:00
BEWARE OF HUSKY PRODUCTS SOLD BY TURFMASTER.
I bought a 52CC Husky Pro 55HD Heavy Duty brush cutter with a square shaft. After just 3 months of working it completely seized up. On the website it clearly states that the machine is heavy duty and that you can maintain your garden or plot of land with no fuss. We bought the machine in Klerksdorp from Power Tool Centre who are the agents around here for Husky. After 5 weeks of not hearing anything I finally received confirmation this morning (15 February 2022) that the Turfmaster Head Office said they will send the machine back and that they will not be fixing it. They did not even bother to send a full damage report.
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Turfmaster (Pty.)Ltd.'s replyOfficial
15 Feb 2022, 16:34Hello Koos R. The "machine" only arrived at Turfmaster on the 3 of February and was received disassembled ( spare parts only ). The mechanic found various signs that the oil or oil mix was incorrect (unburnable oil ). The piston, cylinder and ports was all carboned up ( see picture attached ). There is also signs that there was attempted to remove the carbon from some parts. The intake gasket was also damaged which will result in the machine running lean. This was all reported to Power Tool Center the 15 of February on which Power Tool Center instructed us to return the parts to them. If you have any further queries you can contact Willie Storm at Turfmaster *** or .
Turfmaster (Pty.)Ltd.'s reply15 Feb 2022, 16:34
Official
Hello Koos R. The "machine" only arrived at Turfmaster on the 3 of February and was received disassembled ( spare parts only ). The mechanic found various signs that the oil or oil mix was incorrect (unburnable oil ). The piston, cylinder and ports was all carboned up ( see picture attached ). There is also signs that there was attempted to remove the carbon from some parts. The intake gasket was also damaged which will result in the machine running lean. This was all reported to Power Tool Center the 15 of February on which Power Tool Center instructed us to return the parts to them. If you have any further queries you can contact Willie Storm at Turfmaster *** or .
Turfmaster (Pty.)Ltd.'s replyOfficial
15 Feb 2022, 16:41Sorry can not attach pictures, please contact us if you need the pictures
Turfmaster (Pty.)Ltd.'s reply15 Feb 2022, 16:41
Official
Sorry can not attach pictures, please contact us if you need the pictures