Waiting two and a half years

I had a brand new canister with a teared lid. I took it in for replacement to agent Heleen Greig, without any received given. After two and a half years of waiting and several phone calls and messages, asking when I will get the replacement, I visited her shop demanding my money back. Firstly she said she is still waiting and after a while, replaced the canister with a different one than I have given her, telling me Tupperware is not manufacturing that specific canister any longer.<br> <br> I have called Tupperware's Toll Free Customer Services, 29/10/2015, got a answering machine and left my name and number. Nobody had return my call since.<br> <br> This is unacceptable service from Tupperware!!!<br> <br> Tupperware really leaves a bitter taste in my mouth. Will never buy from them again.