Tupperware's supposed lifelong guarantee & service

I returned 6 items of Tupperware over 6 months ago to a sub-agent who works with me. On Tupperware's website, it states that it should take 6 weeks max to be returned. Also there is NOWHERE on their site to log a complaint or ask for assistance.<br> <br> I've been dealing with an agent called Nontlantla. All I have is her cellular phone number - ***.<br> <br> I've even requested that my damaged goods be returned, as I can't wait any longer for them. I'm told she is unable to get them back from Tupperware.<br> <br> She offered to replace my Tupperware and asked me to send her a list of the items. That was on the 17th of November and I haven't heard a thing. When trying to call her today, the phone goes to voicemail. <br> <br> This is ridiculous!<br> <br> Can someone at Tupperware head office please assist urgently?