SB
Simone B

1 reviews | Active since Jul 2011

08 Aug 2018, 20:34

Tupperware cost does not equal quality of product and service

Tupperware charges a premium price and markets a lifetime guarantee. It is for that reason I decided to buy Tupperware. A lot, costing me a lot of money, expecting the quality that goes with it. Having used a container once, it started peeling and now Tupperware is totally unwilling to replace the container, because the container shoukdn't have been put in the microwave. What use is such expensive containers, when you can't even put it in the microwave for 2 minutes, when 90% of what you contain, needs to be heated up at some stage? Plus, this was not communicated to me at point of purchase, otherwise I would never have bought it. And the returns process is inefficient, because there is no physical point of representation. Now that I need to return items, I see on the website how many faults are not covered under the warranty.--honestly not worth the thousands I paid now for plastic, thinking I was set for life and can't use majority of the containers, because I'm too scared it will peel or melt. This experience is most disappointing.

0
Replies (1)
Tupperware Southern Africa
Tupperware Southern Africa's reply13 May 2019, 07:24
Official
Dear Tupperware Customer, 

We have been unable to contact you via the contact information you provided. 
Kindly call us at ***or *** or you can email to: *** 

Regards 
TupperwareSA