Tupper don't assist me on my paying outstanding orders from March

No feedback, no assistance from Tupper Lydenburg. My nr: 608A778 I'am a demostrater. I order my tupper, and pay all. I don't get my tupper or Money back. When I ask G. Otto about my orders, it's not his problem I can sort it myself. Or phone headoffice. I try Eunice the team leader. No feedback not even a reply on my whatsapp. Everyone I ask just say sorry call this person or that person. I only want my tupper!!! Dont this G. OTTO who is getting a percentage of my order sort it out???? Can someone please assist me????