DE
Dominic E

1 reviews | Active since Feb 2018

18 Feb 2020, 11:46

Thanks Tupperware you are the best.

Good day Tupperware,

I know it has take me some time, but I would like to take this opportunity to thank you on a job well done. I reported that my 2 liter bottle fell out of the fridge and broke and reported it with your customer service with an unpleasant response from your Quality Assurance team.

I reported my incident here on the hellopeter platform and you guys responded with positives from your side. An email from Ahmed Bull from tupperware made me believe that big brand companies do care about what their customers feel about their products.

Thank you Tupperware South Africa, Ahmed Bull and Tiffany from customer service in providing the best solution for me. I did receive a new 2 Liter bottle and a smaller 750 mil bottle as replacement for the damaged one.

Thank you much appreciated.

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Replies (1)
Tupperware Southern Africa
Tupperware Southern Africa's reply24 Feb 2020, 09:56
Official
Dear Tupperware customer, 

We are happy that your query was resolved. 

Regards
Tupperware SA