Poor service from Tupperware!

<p>I took some tupperwares to a Tupperware agent in August last year to replace cracked goods as Tupperware has a lifetime guarantee. </p> <p>They called me at the beginning of March to inform me that I can collect the replacements. I sent my husband to collect and he was only given one replacement. When I called the agent, she told me that it is up to Tupperware's descression as to how many Tupperwares they replace regardless of how many were sent in. I have spoken to numerous people at head office who have confirmed that this is not true. However, all I want is my replacement Tupperwares. I have been messed around and would like this to be resolved ASAP. I was informed today that it would be resolved but am still waiting!! Very frustrating! </p>