1 reviews | Active since Mar 2017

22 Mar 2017, 22:01

Poor Service!

<p>I took some Tupperware to a Tupperware agent in August last year to replace cracked goods as Tupperware has a lifetime guarantee. They called me at the beginning of March to inform me that my replacements are ready for collection. I sent my husband to collect and he was only given one replacement. I had more than one Tupperware. When I called the agent I dealt with, she advised me that it is Tupperware's descression as to how many Tupperwares they replace regardless of how many damaged ones where sent in. I found this hard to believe. I have spoken to numerous people at Tupperware head office who advised that this is not true. However, all I want is my replacement Tupperwares. I have been messed around and would like this resolved ASAP. I was informed today it would be resolved but am still waiting!! Very frustrated customer!</p>

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Replies (1)
Tupperware Southern Africa
Tupperware Southern Africa's reply27 Jul 2018, 08:16
Official

Dear Tupperware customer,

We are happy that your query was resolved.